Refund Policy

Our goal is to provide every guest with an exceptional experience.

FOOD ORDERS

Because our food is prepared fresh to order, completed food purchases are generally non-refundable.

If there is an issue with your order due to an error on our part, please contact us as soon as possible.

Depending on the circumstances, we may:

• remake your order;

• issue a partial or full refund;

• provide store credit; or

• offer another appropriate resolution.

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If an order arrives damaged, incomplete, or incorrect, please contact us promptly so we can resolve the issue. Delivery delays caused by weather, traffic, or circumstances beyond our control do not automatically qualify for a refund.

GIFT CARDS

Gift card purchases are non-refundable except where required by law.